Offer Contract

This Offer Contract (“Contract”) governs the sale of digital gaming accounts (“Product”) by FaceitShop (faceitshop.net, hereinafter “the Website”) to any customer (“Buyer”) who completes a purchase on the Website.

By placing an order, the Buyer confirms full agreement with all terms set out below. If you do not agree with any part of this Contract, please do not proceed with a purchase.

1. Subject of the Contract

1.1. The Website sells access credentials to pre-existing gaming accounts (Steam, FACEIT, ESEA, and related platforms), including login details, associated email access, and any stated account attributes (level, Elo, match history, and similar data).

1.2. All account details listed on a product page — including level, Elo, match count, verification status, and ban history — are accurate to the best of our knowledge at the time of listing.

2. Order and Payment

2.1. An order is considered placed once payment is confirmed through one of our available payment methods.

2.2. Prices are listed in USD unless stated otherwise and may change without prior notice; the price at the time of order confirmation applies.

3. Delivery

3.1. Account credentials are delivered instantly to the email address provided at checkout once payment is confirmed.

3.2. In rare cases of delay (e.g. manual verification), delivery will not exceed 24 hours; the Buyer will be notified via the support channel.

4. Buyer Responsibility

4.1. The Buyer acknowledges that, per Valve’s and FACEIT’s official terms of service, buying or selling gaming accounts is against platform policy. The Website provides a safe, verified product, but the Buyer accepts full responsibility for how the account is used after delivery.

4.2. To keep the account secure, the Buyer must not change the account’s region or make direct Steam wallet top-ups. Either action may trigger a platform ban; skin trades are the recommended safe method for adding funds.

4.3. The Buyer should update all account credentials and enable Steam Guard immediately after receiving access.

5. Warranty and Support

5.1. Every account is manually checked before listing. We offer a lifetime warranty covering account access issues that are not caused by the Buyer’s own actions (see Section 4).

5.2. Support is available 24/7 through our Support page for any setup or access issues.

6. Refunds

6.1. Due to the digital nature of the Product, refunds are only issued if the account was not delivered, or if it does not match the attributes stated on the product page at the time of sale.

6.2. Refund requests must be submitted through the Support page as soon as an issue is identified.

7. Governing Law

7.1. This Contract is governed by the laws of Ukraine. Any disputes will first be addressed through our support channel before further escalation.

8. Changes to This Contract

8.1. This Contract may be updated periodically. The version published on this page at the time of an order applies to that order.

For details on how we handle personal data, see our Privacy Policy.